CT77's Privacy Policy

1 Introduction

Welcome to CT77. This Privacy Policy ("Policy") explains what information we collect about you when you use the CT77 platform, how we use that information, and the steps we take to protect your privacy.

CT77 has prepared this Privacy Policy with Bangladesh users in mind. We believe every user deserves full transparency about their own data. By using any CT77 service, you are considered to have accepted this Privacy Policy.

2 What data we collect

Various types of information are collected when you register and use CT77's services. This data is essential for delivering a secure and reliable experience.

2.1 Information Provided Directly

• Identity Information: Full name, date of birth, and national ID number.
• Contact Information: Mobile number and email address.
• Account Information: Username and password (stored in encrypted form).
• Payment details: Mobile banking number (Mobile Pay, Nagad, Rocket).
• Verification Documents: Copy of NID, passport, or driving license (required for KYC).

2.2 Automatically collected data

• Device Information: Device type, operating system, browser version.
• Network data: IP address, type of internet connection.
• Usage data: Session duration, pages visited, and buttons clicked.
• Betting Activity: Betting history, win/loss records, transaction details.

3 How your data is used

CT77 uses your data solely for specific, legitimate purposes. Your information is never used for unnecessary or unauthorized activities.

3.1 Primary Use

• Account Management: Completing registration, confirming login, and keeping your account secure.
• Financial transactions: Processing deposits, completing withdrawals, and maintaining transaction records.
• Betting Services: Accepting bets, confirming results, and processing winnings.
• Customer Support: Resolving issues, handling complaints, and providing assistance.

3.2 Additional Use

• Promotions: Sending relevant offers and bonuses tailored to your preferences.
• Security: Detecting fraudulent activity and keeping accounts secure.
• Legal Requirement: Retention of data necessary to comply with applicable laws and regulations.
• Analytics: Generating anonymous statistics to improve platform service quality.

4 Who Your Data Is Shared With

One of the core principles of CT77's Privacy Policy is never selling your data. However, in limited circumstances, it may be necessary to share certain information with specific parties.

4.1 Authorized Third Parties

• Payment Processors: Minimum necessary information shared with mobile banking providers to process deposits and withdrawals.
• Identity Verification Services: With approved verification service providers for KYC completion.
• Technology partners: With technology service providers necessary for platform operations, under strict confidentiality agreements.

4.2 Legal Obligations

• Sharing information as required by court order or valid legal process.
• Providing information to relevant authorities in connection with money laundering or financial crime investigations.
• At the request of a government authority for the protection of national or public security.

5 Cookies & Tracking Policy

CT77 uses cookies on its website. Cookies are small text files stored in your browser that help ensure a smooth platform experience.

5.1 Cookies We Use

5.2 Managing Cookies

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may cause some CT77 services to not function properly.

6 How Long Data Is Retained

CT77 retains your data only for as long as necessary. Any data that is no longer needed is securely deleted.

• Account Information: For the duration of account activity and 5 years after closure.
• Financial Transaction Records: Minimum 7 years as required by law.
• KYC Documents: 3 years after account closure.
• Betting History: Full history while your account is active; 2 years after closure.
• Log Files: 1 year for security review purposes.

7 Security Measures

CT77 employs industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.

7.1 Technical Security

• SSL/TLS Encryption: All data transmissions are encrypted.
• Two-factor authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Robust firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Data Backup: Regular encrypted backups stored on secure servers.

7.2 In the event of a data breach

In the event of a data breach, CT77 will notify affected users within 72 hours. Impacted accounts will be secured immediately, and all necessary steps will be taken to address any harm.

8 Your privacy rights

Under CT77's Privacy Policy, you hold certain important rights over your own data. CT77 respects these rights and is committed to helping you exercise them.

9 Minor Protection

CT77 strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect or process personal data from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any data found to belong to a minor will be deleted immediately.
• Parents or guardians can report an underage registration to support@ct77.click.

10 Privacy Policy Updates

CT77 may update or amend this Privacy Policy as needed. Any changes will follow the guidelines below:

• For significant changes, you will be notified in advance via email or SMS.
• Any updated policy will take effect from the date it is published on the website.
• Continued use of CT77 after any changes will be considered acceptance of the updated Policy.
• To request an archived copy of a previous policy, contact us at support@ct77.click.

11 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the CT77 Support team. We are always ready to help.

• Email: support@ct77.click
• Support hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours
• Language: Bengali and English